Returns Process

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If in the unlikely event there is a problem with your order then in the first instance please contact us by phone on 01355 377480 or email at sales@clubshopdirect.co.uk where one of the team will help resolve any issues.

 

 

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Please ensure to enclose a your order number / details with any goods returned, failure to provide this information may cause a short delay for the team to resolve the issue.

 

Bespoke / Personalised garments are non-returnable/refundable - however your statutory rights are not affected by this. 

 

 

When returning goods by post please ensure to use a tracked delivery method as we would be unable to provide credit for any returned goods that become lost in the post.

 

All returns should be returned to the below address:

 

 

Club Shop Direct Ltd.

Unit 2 Glenburn Court,

Glenburn Road,

College Milton North,

EAST KILBRIDE.

G74 5BA

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Initially postage costs are payable by the customer however we will cover any such costs if the returned goods are deemed to be faulty or incorrect.

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Please note that goods damaged by the customer cannot be accepted however your statutory consumer rights still apply.​

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Updates to this notice

This privacy notice was last updated on 19 March 2021

Please check back regularly to keep informed of changes to this Notice.

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The Club Shop Direct Ltd.

Returns V1.0 10/20